Managing Quality For Construction and Engineering Professionals

(Based on the PMBOK® Guide 6th Edition and the ISO standards)


Managing quality on projects is the responsibility of the project manager whether it is the quality of the product or service provided by the project, the quality of the project management of the project or the quality of products or services procured providers outside the project. This course addresses how to plan for quality on your project, how to ensure that you will be able to deliver the quality agreed and how to determine if you have actually delivered the quality as agreed. It also addresses the role of quality improvement on projects. These aspects incorporating lectures, discussions, and practical classroom exercises are addressed in this course.

Who should attend?

Construction Program Managers, Construction Project Managers, Construction Site Managers, Engineers, Architects, Quantity Surveyors, Principle agents, Consultants, Contractors, Client representatives, Project planners, Office administrators and Anybody involved in planning and managing construction projects will certainly benefit from attending this training webinar.


  • 22-23 April 2024


8:30 – 16:30


2 CPD Points ECSA


R6490 ex VAT (Early Bird)
R6999 ex VAT (Standard)

How will this course help you?

– It will help you ensure that your project management system employs all the processes needed
to meet the quality requirements.
– Help you ensure that the conditions of the contract, including those contained in legislation and
technical specifications are carried out to implement quality to your project and its deliverables.
– Help you understand how quality integrates with project risk, safety, and environmental
management processes.

Session 1

The fundamentals of managing quality on projects

– Define quality
– What level of quality do we need?
– Different quality standards
– Quality management and the project life cycle
– Cost of quality
– The benefits of quality management on projects

Session 2

How do we plan for quality?
– The quality management plan
– Inputs to Quality planning
– Outputs from Quality planning

Session 3

How do we make sure we can deliver quality (Quality Assurance)?
– Inputs to Quality Assurance
– Quality assurance tools
– Outputs from Quality Assurance

Session 4

How do we monitor that we are delivering quality (Quality Control)?
– Control charts
– Cause and effect Diagrams
– Histograms
– Pareto charts
– Flow charts
– Check sheets
– Scatter diagrams
– Statistical sampling
– Inspection
– Approved change request review
– Inputs to Quality Control
– Outputs from Quality Control

Session 5

How do we improve the quality?
– Define quality improvement
– Basic steps in quality/process improvement
– Benefits of quality/process improvement
– Process Improvement plan


Delegates must understand the basic principles of project management and must preferable have experience in managing projects.

How Much?

Early Bird: R 6490 + vat
Standard: R 6999 + vat


Date: 22-23 April 2024
Time: 08:00am 16:30pm (CAT Daily)


3-5: 5% off
6-10: 10% off
+11: 15% off


Two Days (14 hours) instructor led training in a relaxed learning environment allowing for real time feedback, questions and answers, and practical exercises.

The training is accredited with the Engineering Council of South Africa (ECSA) with 2 CPD Points &
the South African Council for Project and Construction Management Professionals (SACPCMP) with 11 CPD Hours

Catering services will be offered by UBER Eats- Delegates to receive meal vouchers Daily, provided Uber Eats is available in your area*

Presented by Dave Fourie (PMP)

What Do I Need?

Each delegate will need the following to attend:

  • Steady Internet connection for the duration of the training
  • Laptop / PC / Smart Phone and Power supply (Charger)
  • Zoom Meeting Software installed onto your laptop /
  • PC / Smart Phone
  • Quiet Space

Preferable but not compulsory:

  • Headset / Ear Phones to clearly hear the facilitator

About The Trainer?

Having been a practicing consultant in project management for more than twenty-five years, Dave Fourie’s long career in program and project management brought him in contact with various project management methodologies and best practices in private as well as public organisations. This includes PMBOK, Method 123 as well as PRINCE2 environments in the fields of software development, service delivery, quality and general management.
His experience also includes providing training in project management, quality management, and business analysis since 1999. As a freelance trainer, he has obtained invaluable experience on the best training practices utilized by various national and international training providers. This includes training entry level to experienced project managers (including PMP certification preparation) in project management and related specialist aspects such as project risk management, project quality management, project contracting and project scheduling. Dave brings his theoretical knowledge linked to vast practical experience into the training environment with a genuine desire to assist delegates in becoming practicing project management professionals. Valuing a relaxed and enjoyable learning experience, he loves sharing his passion for project management through actual examples dished up with a touch of humour.
Certified as a Project Management Professional (PMP) since 1998, he also holds several other portfolio, program and project management certifications such as certificates in Portfolio, Programme and Project Offices (P3O), Managing Successful Programs (MSP) and in PRINCE2. He also holds certifications in IT Service management (ITIL) and Total Quality Management (TQM).

Terms & Conditions

Payment Terms:

  • Payment is required within five (5) working days on receipt of tax invoice.
  • Following completion and return of the registration form, full payment is required within five (5) working days from receipt of tax invoice.
  • We reserve the right to refuse admission and withhold CPD points and certificate if payment is not received on time, a payment or an official purchase order must be received prior to the conference or training seminar.


  • Fees are exclusive of VAT
  • Bulk discounts are not calculated on early bird price. Invoiced amounts need to be paid on or before the early bird date to receive the rate.

Cancellation Policy:

  • All cancellations must be sent in writing at least 10 working days prior to the event.
  • Cancellations within 10 working days before the event starts will not receive any refund and will be liable for the full invoiced amount, however, a substitution of the delegate will be allowed.


  • Should for any reason outside the control of BEST Training events, the dates or speakers change, or the event is cancelled due to an act of terrorism, extreme weather conditions or industrial action, BEST Training shall endeavour to reschedule but the client hereby indemnifies and holds BEST Training harmless from and against any and all costs, damages and expenses, including attorney’s fees, which are incurred by the client.
  • The construction, validity and performance of this agreement shall be governed in all respects by the laws of South Africa and to the exclusive jurisdiction of whose courts the parties hereby agree to submit.


  • Registrants who do not attend the event, without written notices as per the cancellation policy will be liable for 100% of the invoiced amount.

Important Notice:

  • The booking form below constitutes as a legal binding contract.
    Whilst every reasonable effort will be made to adhere to the advertised brochure(s), BEST Training reserves the right to change dates of events if the need arises.


We want to hear from you. The team at BEST Training has experience in the Built Environment and offers a range of various courses and webinars when you need it most.

If you have ANY questions, contact us.