Claims and Dispute Management

This course will provide an expert, comprehensive review of managing issues that arise out of contracts; how they can be identified, substantiated, managed & assessed in accordance with contractual requirements & best practice.


This course deals with the law relating to construction contracts and ‘claims’ under construction contracts.

Engineers and other built environment professionals provide services, project management and works under contracts using a variety of contact forms such as FIDIC® NEC3® JBCC® GCC®. This necessitates that both consultants and contractors must have a working knowledge of all these various forms and the law relating to them.

A major feature of modern construction contracts is their ‘deterministic’ nature. This means that they are all designed to adapt to change in the scope of works, change in completion time and change in price. Changes opportunities for more work for contractors, ‘cost growth’ and the risk of ‘cost overruns for the Employer.

The processes that provide for such changes are often called the ‘claims process’ (compensation events in NEC)

This course will provide an expert, comprehensive review of managing issues that arise out of contracts; how they can be identified, substantiated, managed & assessed in accordance with contractual requirements & best practice.

Who is For?

Contractors, Subcontractors, Engineers, Consultants. Quantity Surveyors,
Lawyers; Advocates, Architects, Landscape Architects, Project Managers;
Technologists; Construction Health and Safety Agents and Officers; Arbitrators, Mediators, Legislators, Procurement Sales and Financial and anyone else with an interest in successfully submitting claims in relation to the four major contracts will certainly benefit from attending this training webinar.


27-28 May 2024


08:30-16:30 daily


2 CPD Points ECSA


R6490 ex VAT (Early Bird)
R6999 ex VAT (Standard)


This course is a 2-day interactive webinar course about Claims and Dispute Management in relation to the FIDIC, NEC, JBCC, and GCC contracts,

The training is accredited with the following councils/associations:

ECSA- 2 CPD Points

Catering services will be offered by UBER Eats- Delegates to receive meal vouchers Daily, provided Uber Eats is available in your area*

Session 1

Contextualizing Claims

  • Why do claims and disputes arise?
  • Can they be avoided?
  • The interrelationship between risk and claims


  • How and why do variations arise?
  • Procedural aspects and issues to be aware of in connection with variations
  • Dealing with the impact of variations on the cost to complete the works and delays to completion occasioned

Session 2

  • Identification Of The Events And Grounds Giving Rise To An Extension Of Time And/or Additional Cost
  • Claim Under Fidic, Gcc, And Jbcc Contracts
  • The Requirement To Give Notice And Other Procedural Aspects To Be Aware Of In Order To Bring And To Pursue Claims For A Revised Completed Date And/or For Additional Costs Under Fidic, Gcc, And Jbcc Contracts

Session 3

Nec Compensation Events

  • What Are They?
  • The Relationship Between Early Warnings, Risk Reduction Meetings,
  • And Compensation Events
  • The Nec Schedule Of Cost Components And Its Use In Preparing Quotations For Compensation Events

The Role And Responsibilities Of The Fidic And Gcc Engineer, The Nec Project Manager And Jbcc Principal-Agent In Making Determinations And/or In The Assessment Of Claims

Session 4

The Use Of The Program, Records And Other Documents Required To Properly Quantify, Draft And Substantiate Claims Delay Analysis Method Notification And Referral Of Disputes

  • Notice Periods And Procedural Aspects
  • Difference Between Adjudication And Arbitration
  • Dispute Avoidance And Dispute Adjudication Boards(Dab)’s
  • Selection And Appointment Of Presiding Officer
  • Rules And Procedures Applicable To The Conduct Of Proceedings
  • Guidelines On The Preparation Of The Statement Of Claim And The Statement Of Defence

How Much?

Early Bird: R6490+ vat
Standard: R6999 + vat


Date: 27-28 May 2024
Time: 08:30-16:30 (CAT Daily)


3-5: 5% off
6-10: 10% off
+11: 15% off


This course is a 2-day interactive webinar course about
Claims and Dispute Management in relation to the FIDIC, NEC, JBCC, and GCC contracts

Accredited with ECSA: 2 CPD POINTS

Catering by UBER EATS*

What Do I Need?

Each delegate will need the following to attend:

  • Steady Internet connection for the duration of the training
  • Laptop / PC / Smart Phone and Power supply (Charger)
  • Zoom Meeting Software installed onto your laptop /
  • PC / Smart Phone
  • Quiet Space

Preferable but not compulsory:

  • Headset / Ear Phones to clearly hear the facilitator

About The Trainer?

Gavin Weiman is a highly experienced attorney, consultant and training facilitator, with extensive (over 25 years) legal experience and (over 19 years) business consulting and training facilitation experience. Gavin has been providing legal and contract centric consulting services, training and skills transfer services to commercial business, public entities and other consulting organisations and training organizations. His special area of interest is contracting and the law and its relationship to business and the economic world. Gavin is the originator of Contract Centric Management™.

Terms & Conditions

Payment Terms:

  • Payment is required within five (5) working days on receipt of tax invoice.
  • Following completion and return of the registration form, full payment is required within five (5) working days from receipt of tax invoice.
  • We reserve the right to refuse admission and withhold CPD points and certificate if payment is not received on time, a payment or an official purchase order must be received prior to the conference or training seminar.


  • Fees are exclusive of VAT
  • Bulk discounts are not calculated on early bird price. Invoiced amounts need to be paid on or before the early bird date to receive the rate.

Cancellation Policy:

  • All cancellations must be sent in writing at least 10 working days prior to the event.
  • Cancellations within 10 working days before the event starts will not receive any refund and will be liable for the full invoiced amount, however, a substitution of the delegate will be allowed.


  • Should for any reason outside the control of BEST Training events, the dates or speakers change, or the event is cancelled due to an act of terrorism, extreme weather conditions or industrial action, BEST Training shall endeavour to reschedule but the client hereby indemnifies and holds BEST Training harmless from and against any and all costs, damages and expenses, including attorney’s fees, which are incurred by the client.
  • The construction, validity and performance of this agreement shall be governed in all respects by the laws of South Africa and to the exclusive jurisdiction of whose courts the parties hereby agree to submit.


  • Registrants who do not attend the event, without written notices as per the cancellation policy will be liable for 100% of the invoiced amount.

Important Notice:

  • The booking form below constitutes as a legal binding contract.
    Whilst every reasonable effort will be made to adhere to the advertised brochure(s), BEST Training reserves the right to change dates of events if the need arises.


As with all of our programs, your satisfaction is guaranteed. If you participate fully in a workshop – watch, read, and try out what is included – and find you are not satisfied, we will give you a full refund. Just notify us within 3 days of purchasing the program.